Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Additional roles
Please click on the pages below to find out more about the additional roles available at our practices.
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if ... [continue] Complaints and compliments
COVID INFORMATION
If you are Covid positive please notify reception before booking an appointment. Please check the latest information via the link below: Coronavirus (COVID-19) – NHS (www.nhs.uk For more information on our ... [continue] COVID INFORMATION
General Data Protection & New Shared Care Record
New Shared Care Record delivering better, safer care for all our patients We wanted to let you know that we are finally connecting our systems to offer joined-up health and ... [continue] General Data Protection & New Shared Care Record
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Click on the below link fill out our registration form. ... [continue] How to register
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice boundary
Please use the map below to see if you live within our practice boundary.
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by ringing/emailing (tenbury.reception@nhs.net) or writing to us. You will be asked to complete a signatory form to ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8th October, 2014
Date last updated: 15th November, 2014
