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Welcome to Tenbury Surgery

IMPORTANT NOTICE

Due to staff shortage and the current COVID situation we are returning to telephone triage prior to any face to face appointments with the GPs. 

Nurse appointments will remain the same; however patients will receive a telephone call on the morning of their appointment to ensure there are no COVID symptoms within the household. 

We ask that patients do not come into the surgery unless they have been asked to do so. 

Please call the surgery 01584 810 343 or e-mail tenbury.reception@nhs.net if you need to make an appointment.  

This will be reviewed in 2 weeks’ time.

Many thanks for your patience & understanding during this time.


ALL PATIENTS ENTERING THE SURGERY MUST CONTINUE TO WEAR A FACE COVERING OR SURGICAL MASK AFTER 19TH JULY 2021.

THESE CAN BE OBTAINED FROM LOCAL GARAGES AND SUPERMARKETS. THE PRACTICE ONLY HOLDS A LIMITED STOCK WHICH IS RESERVED FOR OUR CLINICIANS.

PLEASE NOTE WE DO NOT ISSUE EXEMPTION NOTES, LETTERS OR CERTIFICATES FOR PATIENTS NOT WISHING TO WEAR FACE COVERINGS.

N&W Herefordshire Primary Care network are offering thousands of pre-bookable Covid Vaccination appointments at Earl Mortimer College every weekday until 17:30 on New Year's Eve. Any eligible person over the age of 12 will be given their dose which is due.

There are also 230 vaccine appointments reserved for 12-15’s on the 21st and 23rd of December at Earl Mortimer College. These are sessions just for young people so more time set aside for conversation at the time of vaccination.

They are on the national booking system accessed online or by calling 119. Staffing and vaccine supply have been secured to ensure that those that need Covid vaccination will be able to receive their dose without excessive queuing and in a safe environment in a central location in the Network.

‘In line with the Government’s announcement, the NHS is aiming to offer every eligible person the chance to book a COVID-19 booster vaccine by the end of the year. This means our practice is now prioritising the booster rollout.

As part of this, some of our routine services may be stood down temporarily to allow us to focus on protecting as many patients as possible.

We are still there for anyone who may need care for an urgent need, but would ask for patience and respect as we support this key national priority over the coming weeks. We hope to be able to stand back up any services as soon as possible and will update this page as soon as we know more.

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts, norovirus or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate or arrange for a healthcare professional to call you.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

If you are now eligible for your COVID-19 booster please book it as soon as you can. It is vital as many people as possible get boosted as soon as possible. Please do not ring the practice regarding your booster, instead visit https://herefordshireandworcestershireccg.nhs.uk/covid-19-vaccine/vaccination-sites or call 119 to book an appointment.

If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

Thank you for your patience towards our team who are continuing to work hard to support the vital vaccine booster programme roll out.

LATEST GUIDANCE ON SICK NOTES

The period has now been extended from 7 days to 28 days.

In depth guidance is now available on the Goverment Website

https://www.gov.uk/taking-sick-leave

COVID VACCINE CLINICS

See links below.....

https://www.herefordshiregeneralpractice.co.uk/news/covid-vaccination-clinics

https://www.nhs.uk/service-search/find-a-walk-in-coronavirus-covid-19-vaccination-site/profile/G9X0W

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Tenbury Surgery serves the whole of Tenbury Wells in Worcestershire as well as its surrounding villages. Our Clee Hill surgery in Shropshire is open part time and offers a dispensing service. Our patient list size is approximately 9500 patients and our practice area is approximately 100 square miles.

Our team includes four GP Partners and three salaried GP's, a Practice Nursing Team as well as our Practice Manager, secretarial, reception, administration and cleaning staff. As a training practice we also have a GP Registrar as well as medical and nursing students.

We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes, asthma, COPD, anti-coagulation therapy and smoking cessation. We also have visiting clinicians who offer psychology and drugs misuse support.

At Tenbury Surgery we aim to treat all our patients promptly, courteously and in complete confidence.

TENBURY SURGERY SATURDAY CLINICS

From Saturday 1st January 2022 we will no longer be holding clinics on a Saturday morning. These will be moved into the weekdays and appointments will be available outside of normal working hours after 6:30pm. You can continue to put prescriptions in the post box outside the Surgery and these will be processed in the usual way. Obviously give plenty of time for repeat prescriptions to be processed.

IF YOU REQUIRE URGENT MEDICAL ASSISTANCE OUT OF HOURS - 08:00 to 18:30hrs PLEASE CALL 111.

Online Consultation

https://www.online-consult.co.uk/org/tenbury-surgery

About the General Practice Data for Planning and Research data collection

Information regarding this can be found by clicking on the following link.

https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

Patients that wish to opt out need to complete the on-line form found in the document above and ALSO need to complete the form below and return this to the surgery.

A scanned signed document sent by email will be acceptable otherwise please post or bring to the surgery in person.

Opt Out Form

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(Site updated 06/01/2022)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website